WordPress Support Developer Job at WP Buffs, Washington DC

SndaMmEzci92MnV3WGNtdEpscDZ2SzdkS0E9PQ==
  • WP Buffs
  • Washington DC

Job Description

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.

Common tasks include:

  • Managing support tickets
  • Site edits within WordPress
  • Plugin, theme and core updates
  • Security optimizations
  • Performance optimizations
  • Down or broken sites
  • Talking with hosting support teams
  • Handling clients concerns or complaints

You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.

Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.

Requirements

  • Clear, friendly, error-free written English communication
  • Attention to detail
  • Ability to follow instructions
  • Critical thinking and creative problem solving skills
  • At least 2 years of professional experience with WordPress websites
  • Reliable internet access

Benefits

  • Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
  • Regular pay increases with seniority
  • Flexible schedule
  • Work from home or anywhere you want

Job Tags

Hourly pay, Contract work, Immediate start, Work from home, Flexible hours

Similar Jobs

Atlantic Health

Nephrologist- Atlantic Health Job at Atlantic Health

 ...Job Description Atlantic Health is Seeking a Nephrologist in Bridgewater, New Jersey Atlantic Health, one of the largest integrated healthcare systems in New Jersey, is seeking a Nephrologist to join our growing practice in Bridgewater, New Jersey. This role will... 

Catholic Health Services

Human Resources Manager - St. John's Nursing Center Job at Catholic Health Services

 ...We're Hiring: Human Resources Manager (Onsite) St. John's Nursing Home | Catholic Health Services (CHS) As we celebrate 40 years...  ...responsible for overseeing all HR functions within a healthcare facility, including Nursing Home, ALF, and Rehabilitation operations. This... 

State of Iowa - Executive Branch

Education Program Consultant (BoEE) Job at State of Iowa - Executive Branch

 ...Iowa Iowa Department of Educations mission is ensuring all students experience a world-class education. To accomplish our mission,...  ...students to achieve their full potential. The Education Program Consultant will be an integral member of the Bureau of Educational... 

Blue Wave Travel

High-End Travel Consultant Job at Blue Wave Travel

 ...We are seeking a knowledgeable and client-focused High-End Travel Consultant to join our team. In this role, you will design and...  ...sales and relationship-building skills. Experience planning international travel itineraries. Job Type Remote / Flexible Flexible... 

Retirement Living

President & CEO Job at Retirement Living

Fostering the right solutions & connections Company - Meals on Wheels Orange County Anaheim, CA, USA For over 55 years, Meals on Wheels Orange County has delivered programs and services that reduce hunger and improve wellness for older adults so that they may...